Services

Databases

With 20 + years business and database creation experience, Accede offers business a high standard database solution provider. We have created over 600 applications from standalone applications to databases that integrate to other standard products such as MYOB, Sybiz, Quickbooks.

Accede has written for a diverse range of industries, including Manufacturing, Retail, Human Resources, Product Resources (on sell, rental or management), Filing/Document Handling, Government Surveys and Marketing, and Health Standards Monitoring.

Programming

Our programming is based around Database environments for LAN or Web based applications.

We program with Microsoft products or Microsoft approved products. Our programmers work to Microsoft recommendations. All of our products are carefully tested for the situation they will work in. This includes testing under the network traffic and user loads they will typically encounter. We warrant all of the work that we create, apply or install.

Support

The client support we offer to our SA based clients is second to none.

Where requested, we offer 'total solution support', including hardware, software, networks, and assistance with internet connection. We tailor this support to our client's requirements. In some cases we work in partnership with the client's in-house technician. In others we fill that role for a business ourselves.

Clients who purchase support contracts receive free phone assistance, and have first priority in the event that support or on-site visits are necessary. We also carry out routine logging and secure internet based remote administration for many of our clients.

Our support is a proactive rather than reactive approach. We aim to reduce the possibility of problems but are on hand to put out any fires quickly and effectively. The main criteria for our support is the client's business growth, and general maintenance.

Hardware and Software

We aim to keep our clients in touch with commercially acceptable and responsible standards. Therefore our aim is to provide the most beneficial mid to long term solution rather than the cheapest 'fix it' solution. We work with clients to achieve a balance between security, reliability, usability and price. We take our motto of 'efficient, effective and of value' seriously.

This also includes keeping clients aware of changes and upgrades needed to keep existing systems secure and operational. We monitor our clients systems to make sure that virus protection is updated and also forewarn and advise our clients when major changes are about to occur in the industry that may affect their business operation system and corporate budget decisions.

General Computing

We cannot be all things to all clients. If we can not offer the service, we will source the best value option and ensure that the service given is of the highest level.

Anything to do with computers; networks, applications, solutions, project planning, back-ups, anti-virus, internet, intranet, extranet, printers and other peripherals - All you need to do is contact us.